Reading Time: 2 minutes 1. Association Associate the names, places and other information with images. You brain often blocks out negative memories as a defense mechanism, so try to associate the information you want to remember with positive images. When it comes to association, your imagination plays a key role. If images do not work for you, you can […]
read more >Reading Time: 2 minutes Assertiveness is one of the most important properties of a sales person, but it is often confused with aggression. Aggression is about invading your prospect’s personal boundaries, and forcing your will on them. Assertiveness is about respecting their boundaries yet convincing them that the course of action you recommend is the best option for them. […]
read more >Reading Time: 2 minutes 1. Association Associate the names, places and other information with images. You brain often blocks out negative memories as a defense mechanism, so try to associate the information you want to remember with positive images. When it comes to association, your imagination plays a key role. If images do not work for you, you can […]
read more >Reading Time: 2 minutes One of the basic things they teach in any sales workshop is that the sale wouldn’t happen unless you ask for it. You have to speak to the prospect(s), ask them the right questions and then ask them to make the decision. The words you use to close the sale, along with the tone of […]
read more >Reading Time: 2 minutes 1. Pessimistic Approach If you have a pessimistic view of things, it should not reflect in your attitude towards work and towards your colleagues. If you are all doom and gloom consistently, people at work will avoid you and your boss and teammates will not be able to develop a healthy work relationship with you. […]
read more >Reading Time: 2 minutes Can’t come up with an idea to write? Staring at a blank sheet? Here are eight ways to overcome your writer’s block. 1. Re-write a Classic Just to get things going, pick one of your favorite classics, and start rewriting it. Play with the story, change the plot, give the protagonist a secret identity, imply […]
read more >Reading Time: 2 minutes 1. Appear Confident You have to appear confident both verbally and physically. Your voice tone and body language should exude confidence and energy. 2. Speak Their Language By this we do not mean you start speaking their native language. What we mean is that you speak in terms they can understand. If you use jargon […]
read more >Reading Time: 2 minutes If you are a customer service representative, or have to deal with customers on a regular basis, you will eventually run into an angry customer. Following are six ways to calm down an angry customer: 1. Listen, but Do Not React It is important to let the customer rant for a while and vent their […]
read more >Reading Time: 2 minutes 1. Brainstorm A common misconception about brainstorming is that it is limited to focus groups, board meetings and the business community in general. That is not the case; brainstorming can help improve your creativity in ways you can never imagine. Rid yourself of all distraction, keep a stock watch handy (or use the stock watch […]
read more >Reading Time: 2 minutes When you communicate with a prospect in person, their body language will give away clear signs when they are ready to be sold to. If you can learn to recognize those signs, it will become mighty easier for you to close the sale. Following are three important aspects of body language that can be used […]
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